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Less stress, more success: Leverage AI for happier agents
AI solutions are currently transforming the contact center industry. NICE and CMSWire Insights partnered to survey contact center supervisors and agents from EMEA, India, and the United States. This report delves into how investing in AI that simultaneously addresses complexity and stress will make everyone’s contact center jobs better.
Gain essential insights from this report, including:
Elevate employee engagement AI
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